Privacy Policy – Wellness Quest
Effective Date: 10/08/2025
Wellness Quest respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, store, and protect the information you provide when you use our website, services, or courses.
1. Who We Are
Wellness Quest is a holistic wellbeing business offering treatments, classes, and online courses.
Contact:
Email: ita@wellnessquest.com
Location: Cookstown, Co. Tyrone, N. Ireland, BT80 9DN
2. Information We Collect
We may collect:
Personal identification information: Name, email address, phone number, address.
Booking information: Session or course details.
Payment information: Processed securely through third-party payment providers (e.g., Stripe, PayPal) — we do not store payment card details.
Technical information: IP address, browser type, and usage data when you visit our website.
3. How We Collect Information
When you book a session or course.
When you sign up for our newsletter or free resources.
When you contact us via email or forms.
Through cookies when you use our website.
4. How We Use Your Information
We may use your information to:
Provide treatments, classes, or courses you have purchased.
Send you booking confirmations, reminders, and updates.
Send marketing emails (only if you have consented).
Improve our services and website experience.
Comply with legal obligations.
5. Legal Basis for Processing (UK GDPR)
We process your personal data under one or more of the following lawful bases:
Consent – You have given clear permission for us to process your data.
Contract – Processing is necessary to fulfil a contract with you (e.g., booking a session).
Legal obligation – We must comply with UK law.
Legitimate interests – Processing is necessary for our business activities, and your rights are not overridden.
6. Data Retention
We will keep your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.
7. Sharing Your Information
We will never sell your personal data. We may share it with:
Trusted third-party service providers (e.g., payment processors, email platforms).
Legal authorities if required by law.
8. Your Data Protection Rights (UK GDPR)
You have the right to:
Access the personal data we hold about you.
Request correction of inaccurate information.
Request deletion of your data (in certain circumstances).
Object to or restrict processing.
Withdraw consent at any time.
To exercise these rights, contact us at ita@wellnessquest.com
9. Cookies
Our website uses cookies to enhance your browsing experience. You can control cookies through your browser settings.
10. Changes to This Policy
We may update this policy from time to time. The latest version will always be posted on our website.
11. Contact Us
If you have questions about this policy or how we handle your data:
Email: ita@wellnessquest.com
Address: 132 Drum Road, Cookstown, Co. Tyrone, N.Ireland, BT80 9DN
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at www.ico.org.uk.